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Privacy Policy

Data Controller

Honesty Biantsoumba — contact@neokideck.com
9 rue de la Destinée, 95000 Cergy, France

Data Collected

NEO KI collects the following data:

  • Email and name (via Google authentication or magic link)
  • Startup name (voluntarily provided during onboarding)
  • Text content extracted from uploaded pitch deck (processed in memory, not stored)
  • EARNEST scoring results (stored as anonymized cache by hash)
  • Coach Carter session results (stored by user_id)
  • Beta feedback survey responses
  • Navigation and activity data (pages visited, tracked events)
Purposes of Processing
  • Providing the EARNEST and Coach Carter service
  • Managing access and payments
  • Improving the product through user feedback
  • Monitoring activity to detect technical issues
Legal Basis
  • Performance of contract (service delivery)
  • Legitimate interest (product improvement)
  • Consent (feedback survey)
Data Retention
  • Account data: duration of use + 3 years
  • Scoring results: 12 months
  • Carter session results: 12 months
  • Feedback: 24 months
  • Navigation data: 13 months
Subprocessors
  • Supabase Inc (United States) — data storage — covered by GDPR standard contractual clauses
  • Paddle (United Kingdom) — payment processing — GDPR compliant
  • Anthropic (United States) — AI processing of deck content — data processed without permanent storage
  • Lovable Technology Ltd (United Kingdom) — application hosting
User Rights

In accordance with applicable data protection regulations, you have the following rights:

  • Right of access to your data
  • Right of rectification
  • Right to erasure ("right to be forgotten")
  • Right to data portability
  • Right to object to processing

To exercise these rights: contact@neokideck.com. Response within 30 days.

Cookies

NEO KI does not use advertising cookies. Strictly necessary technical cookies are used for service functionality (authentication, session management). No prior consent is required for these cookies.

Confidentiality and Non-Disclosure

NEO KI is formally committed to never selling, renting, transferring, or disclosing users' personal data or pitch deck content to any third party. Data shared with technical subprocessors is shared solely for the purpose of delivering the service, under strict confidentiality agreements. None of our subprocessors are authorized to use your data for their own purposes. Your pitch deck content is processed in memory during analysis and is not stored in readable form. Only the scoring result is retained in anonymized form. Your data will never be used to train third-party artificial intelligence models without your explicit consent.

Complaints

You may file a complaint with the CNIL (French data protection authority): cnil.fr

International Compliance

NEO KI is committed to complying with applicable personal data protection regulations in every country where the service is accessible. The following principles apply universally to all users, regardless of location:

  • We never sell, rent, or disclose your personal data to third parties for commercial purposes
  • You may at any time access, rectify, or request deletion of your data
  • Your data is collected and processed solely for the purpose of delivering the EARNEST service
  • No data is transferred to third parties without contractual confidentiality guarantees

Regulations specifically complied with include:

  • GDPR (European Union)
  • UK GDPR (United Kingdom)
  • CCPA (California, United States)
  • Privacy Act 1988 (Australia)
  • PIPEDA (Canada)
  • PDPA (Philippines)

For any request regarding your rights under the laws of your country: contact@neokideck.com. Response guaranteed within 30 days.

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